Nice to hear from you too.

One of the most annoying things about being proficient at using a computer, are phone calls like this:
"Hello?"
"Iain! Can you fix my laptop?"

It's happened twice over the last week, both from people whom I haven't spoken to in months, despite my attempted efforts at contact.

Because I'm an idiot, I attempted to sort both of these problems out. The first one I did in person, picking up her and her PCs (yes, plural. *sigh*) and taking her to my friends house, another person she hasn't contacted in months.
It quickly became apparent that the people who used the machines are stupid.
Stupid to the point where they click every pop up that says: "You're computer is infected! Click here to download more viruses!!".
Or similar.
They also use zango, limewire, kaza, and every application that offers to install a toolbar has installed a toolbar, and spyware and malware and adware and other shit.
The antivirus was out of date and the hard drive was partitioned so that the C: drive had 2% free space while the D: drive had 90% free space, because none of them knew it was even there.
Tasks that should have taken seconds to complete took so long we had a cup of tea and came back and IT STILL WASN'T DONE.
In short, it was fucked.
I should have wiped it, then jumped up and down on the hard drive.